pk71 Privacy Policy — How We Collect, Use, and Protect Your Data

1 Who We Are

pk71 is an offshore online betting and casino platform operating at pk71.io and its associated subdomains and mobile interfaces. References to "pk71", "we", "us", or "our" in this Privacy Policy refer to the operator of the pk71 platform and all affiliated entities responsible for processing your personal data in connection with the services offered through the platform.

pk71 acts as the data controller with respect to all personal data collected directly from registered players and visitors to the pk71 website. Where pk71 engages third-party service providers to process data on its behalf — such as payment processors, KYC verification providers, and game content suppliers — those providers act as data processors and are bound by contractual obligations consistent with this policy.

For all privacy-related enquiries, including data subject access requests and complaints, you may contact the pk71 Data Protection team at [email protected], marking your message with the subject line "Privacy Enquiry".

2 Personal Data We Collect

pk71 collects the following categories of personal data from players and website visitors. The specific data collected in each category depends on the nature of your interaction with the platform.

3 How We Collect Your Data

pk71 collects personal data through the following channels and mechanisms:

3.1 Direct Collection

You provide data directly to pk71 when you: complete the account registration form; submit KYC verification documents; make a deposit or withdrawal; contact our support team via live chat or email; activate responsible gaming tools; or update your account profile settings.

3.2 Automated Technical Collection

When you access the pk71 website or mobile interface, certain technical data is collected automatically through cookies, web beacons, pixel tags, and server log files. This includes your IP address, browser information, device identifiers, and your navigation behaviour within the platform. See Section 7 for detailed information on our use of cookies.

3.3 Third-Party Sources

pk71 may receive data about you from third parties in the following circumstances:

• KYC and Identity Verification Providers: Third-party verification services may confirm the authenticity of identity documents you submit and cross-reference your details against sanctions lists and politically exposed persons (PEP) databases.
• Payment Processors: When you deposit or withdraw via bKash, Nagad, Rocket, Upay, or a bank partner, the payment provider shares transaction confirmation data with pk71 to reconcile your account.
• Fraud Prevention Services: We may receive risk signals and flagging data from third-party fraud detection platforms to help us protect the integrity of the platform.
• Publicly Available Sources: In limited circumstances relating to compliance obligations, pk71 may cross-reference publicly available information such as official sanctions registers or court records.

4 Legal Basis for Processing

pk71 processes your personal data on one or more of the following legal bases:

• Performance of a Contract: Processing is necessary to create and maintain your pk71 account, process your deposits and withdrawals, settle bets, and deliver the gaming services you have requested.
• Compliance with a Legal Obligation: Processing is required to fulfil anti-money laundering (AML) obligations, KYC verification requirements, responsible gambling record-keeping, and responses to lawful regulatory or law enforcement requests.
• Legitimate Interests: Processing is carried out in pursuit of pk71's legitimate interests in fraud prevention, platform security, abuse detection, and the improvement of our services — where these interests are not overridden by your privacy rights.
• Consent: For optional marketing communications (promotional emails, SMS offers, bonus alerts), pk71 relies on your freely given and withdrawable consent. You may withdraw marketing consent at any time via your account settings or by contacting support.

5 How We Use Your Personal Data

pk71 uses the personal data described in Section 2 for the following specific purposes:

• Creating, verifying, and managing your pk71 player account
• Processing deposits, withdrawals, and in-platform transactions in Bangladeshi Taka (BDT / ৳)
• Conducting identity verification (KYC) and age verification to confirm you are 21 years of age or older
• Performing anti-money laundering and counter-terrorism financing screening
• Detecting, investigating, and preventing fraudulent activity, bonus abuse, multi-accounting, and prohibited conduct as defined in our Terms & Conditions
• Providing customer support and responding to your enquiries and complaints
• Personalising your experience on the platform, including tailoring game recommendations and promotional offers based on your preferences
• Sending you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts
• Sending promotional communications (only where you have given consent)
• Enforcing responsible gaming tools you have activated, including self-exclusion and deposit limits
• Complying with applicable legal and regulatory obligations
• Maintaining and improving the technical performance, security, and content of the pk71 platform
• Conducting internal analytics and reporting to understand how players interact with the platform

6 Sharing Your Personal Data

pk71 does not sell, rent, or trade your personal data. We share it only in the circumstances described below, and only to the minimum extent necessary for each purpose.

6.1 Service Providers (Data Processors)

pk71 engages trusted third-party companies to perform specific functions on our behalf. These providers are permitted to process your data only as directed by pk71 and in accordance with our contractual data protection requirements. Categories of service providers include:

• Payment processing providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• Identity and KYC verification providers
• Fraud detection and risk management platforms
• Cloud hosting and infrastructure providers
• Customer support software providers
• Email and SMS communication service providers
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — limited to data necessary for game session delivery and fair play auditing

6.2 Legal and Regulatory Disclosures

pk71 may disclose your personal data to competent authorities, law enforcement agencies, or regulators where required by applicable law, court order, or official legal process. We will notify you of any such disclosure where we are legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving pk71, your personal data may be transferred to the acquiring entity as part of the business. You will be notified of any such transfer and the applicable privacy terms of the acquiring entity.

6.4 With Your Consent

pk71 may share your data with third parties not described above where you have given your explicit prior consent to such sharing. You may withdraw this consent at any time by contacting [email protected].

7 Cookies & Tracking Technologies

pk71 uses cookies and similar tracking technologies to operate the platform, enhance your experience, and collect usage data for analytics and security purposes. A cookie is a small text file placed on your device when you visit a website.

7.1 Types of Cookies We Use

7.2 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the pk71 platform — in particular, disabling strictly necessary cookies may prevent you from logging in or completing transactions. Instructions for managing cookies are available in the help documentation of your browser.

8 Data Security

pk71 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:

• SSL/TLS Encryption in Transit: All data transmitted between your device and pk71 servers is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher), ensuring that data cannot be intercepted in transit.
• Encryption at Rest: Sensitive personal data — including identity documents, financial records, and authentication credentials — is encrypted at rest using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data within pk71's systems is restricted to authorised personnel on a strict need-to-know basis. Access privileges are reviewed regularly, and all access is logged for audit purposes.
• Two-Factor Authentication: Player accounts support two-factor authentication as an additional layer of protection against unauthorised login.
• Penetration Testing: pk71 conducts regular security assessments and penetration testing of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: pk71 maintains a documented data breach response procedure. In the event of a security incident that puts your personal data at risk, we will notify affected players within the timeframes required by applicable law.

9 Data Retention

pk71 retains your personal data for as long as your account is active and for such additional periods as are required by our legal, regulatory, and compliance obligations. The following retention periods apply:

• Account Data and Identity Records: Retained for the duration of your account and for a minimum of five (5) years following permanent account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction to satisfy financial compliance obligations.
• KYC Verification Documents: Retained for a minimum of five (5) years after the completion of the verification process or after account closure, whichever is later.
• Support and Communications Records: Retained for three (3) years from the date of the final communication in each support case.
• Marketing Preference Records: Retained until you withdraw consent or for up to two (2) years from the last interaction with a marketing communication, whichever is sooner.
• Cookie and Analytics Data: Aggregated analytics data is retained for up to twenty-four (24) months. Session-level technical logs are retained for up to twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with your identity. Where retention beyond these periods is required by a specific legal obligation or dispute resolution need, pk71 will retain the relevant data until that obligation or dispute is resolved.

10 Your Data Protection Rights

As a pk71 player, you hold the following rights with respect to the personal data we process about you. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days of receiving a valid request.

• Right of Access: You have the right to request a copy of all personal data pk71 holds about you, along with information about how it is being processed and the legal basis for processing.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you. You may update basic account details directly through your account settings.
• Right to Erasure ("Right to Be Forgotten"): You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. This right is subject to our legal retention obligations described in Section 9.
• Right to Restrict Processing: You have the right to request that pk71 restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of pk71's legitimate interests. pk71 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests or the processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to Withdraw Consent: Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

11 International Data Transfers

pk71 operates as an offshore platform, and certain service providers engaged by pk71 — including cloud hosting infrastructure, KYC verification providers, and game content suppliers — may be located in jurisdictions outside Bangladesh. As a result, your personal data may be transferred to and processed in countries other than your country of residence.

Where such transfers occur, pk71 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards may include:

• Contractual clauses between pk71 and the receiving party that impose data protection obligations consistent with this policy
• Transfer to countries or service providers recognised as providing an adequate level of data protection
• Certification frameworks and binding corporate rules where applicable

By using the pk71 platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Bangladesh as described in this section, subject to the protections detailed above.

12 Children & Minors

pk71 is strictly an adult platform. Access is permitted only to individuals who are 21 years of age or older. pk71 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and permanently close the associated account.

If you are a parent or guardian and believe that your child has registered an account on pk71 or provided personal data to the platform, please contact our support team immediately at [email protected] so that we can investigate and take the appropriate action. 21+ Only

13 Third-Party Links

The pk71 platform may contain links to third-party websites or services in certain contexts — for example, links to payment provider portals when initiating a deposit. These third-party sites operate independently of pk71 and are governed by their own privacy policies. pk71 is not responsible for the privacy practices or content of any third-party site.

We encourage you to review the privacy policy of any third-party service before providing your personal data to that service. The inclusion of a link on the pk71 platform does not imply endorsement of that third party's privacy practices.

14 Updates to This Privacy Policy

pk71 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or the services we offer. The effective date at the top of this document indicates when the current version was last reviewed.

Where changes to this policy are material — meaning they significantly affect how your data is collected, used, or shared — pk71 will notify registered players via email at least seven (7) calendar days before the updated policy takes effect. Non-material clarifications may be updated without advance notice.

Your continued use of the pk71 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you must cease using the platform and may request account closure in accordance with the Terms & Conditions.

The version of this policy published on pk71.io at any given time is the operative version. We recommend checking this page periodically if you wish to stay informed of any updates.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data pk71 holds about you, please contact our Data Protection team using the details below:

When contacting us about a data protection matter, please include "Privacy Enquiry" or "Data Rights Request" in the subject line and provide sufficient detail for us to identify your account and understand your request. We will respond within 30 calendar days.

For responsible gaming enquiries, including self-exclusion and deposit limit requests, please visit our dedicated Responsible Gaming page or contact support and mark your message as urgent. For questions about our Terms & Conditions, visit Terms & Conditions.